2023: A Year of Transformation and Growth at SMS Fulfillment Solutions

SMS Fulfillment team in Austria

As we close the book on 2023, we at SMS Fulfillment are bursting with pride. This year, we marked a significant turning point in our journey filled with milestones and achievements that solidified our position in the e-commerce fulfillment industry.

Celebrating a Decade of Excellence

2023 saw us celebrate our 10th anniversary! Reaching this milestone is a testament to our dedication to providing exceptional service and innovative solutions that empower businesses of all sizes to thrive in the ever-evolving e-commerce landscape.

Embracing a New Look and Feel

We embarked on a complete rebranding journey, unveiling a fresh and modern identity that reflects our commitment to innovation and forward-thinking solutions. Our new logo and website represent the dynamic spirit of SMS Fulfillment and its unwavering dedication to customer satisfaction. 

The Easy Commerce fulfillment platform has also embraced a new visual appeal. The platform underwent a significant visual overhaul, embracing a sleek, modern aesthetic prioritising user experience.

Black Week Success

During the Black Friday week we experienced a phenomenal 2.5x increase in order volume, highlighting businesses’ trust and confidence in our fulfillment capabilities. 

Our team’s expertise and ongoing investments in technology and process improvements allowed us to handle the high volume of orders during peak season effortlessly.

Beauty & Health E-commerce Market Leads the Way

Analysing our Black Week sales revealed an already confirmed trend – beauty and health products topped the charts, with makeup brushes taking the lead as the most coveted item. These insights provide valuable data for our clients, helping them strategise their inventory and marketing efforts for future promotional events.

Expanding our Reach

To foster collaboration and knowledge exchange within the e-commerce industry, our team actively participated in three major events throughout the year:

  • Berlin Expo (February): This event connected us with key players in the European e-commerce market enabling us to explore new business opportunities and partnerships.
  • Shenzhen Cross Border E-commerce Fair (September): This platform provided an invaluable opportunity to engage with leading players in the Chinese e-commerce market  further expanding our global reach and understanding.
  • White Label Frankfurt (October): This event allowed us to showcase our fulfillment expertise to a broader audience and connect with businesses seeking reliable and efficient fulfillment solutions.

Plans for Growth and New Warehouse Locations

As we look towards the future we are filled with excitement and anticipation. 

In January we will be adding 2 new locations to our fulfillment centres map. Strategically set in Lyon, France and Madrid, Spain, the expansion will further streamline our efficiency.

SMS Fulfillment Solutions’ clients can choose the optimal fulfillment centre locations for their business needs based on customer base. From saving on shipping costs to making customers happy, using multiple distribution centres is a proven strategy for successful e-commerce businesses. 

With over 2500 sqm of new space to start in 2024 we are confident this will be another year of exceptional growth and success for SMS Fulfillment Solutions.

We are committed to continuously innovating and expanding our capabilities to meet the ever-changing needs of our clients. Join us on this journey and experience the difference a reliable and dedicated fulfillment partner can make!

SMS Fulfillment 2023 results infographic


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