As we close the book on 2023, we at SMS Fulfillment are bursting with pride. This year, we marked a significant turning point in our journey filled with milestones and achievements that solidified our position in the e-commerce fulfillment industry.
2023 saw us celebrate our 10th anniversary! Reaching this milestone is a testament to our dedication to providing exceptional service and innovative solutions that empower businesses of all sizes to thrive in the ever-evolving e-commerce landscape.
We embarked on a complete rebranding journey, unveiling a fresh and modern identity that reflects our commitment to innovation and forward-thinking solutions. Our new logo and website represent the dynamic spirit of SMS Fulfillment and its unwavering dedication to customer satisfaction.
The Easy Commerce fulfillment platform has also embraced a new visual appeal. The platform underwent a significant visual overhaul, embracing a sleek, modern aesthetic prioritising user experience.
During the Black Friday week we experienced a phenomenal 2.5x increase in order volume, highlighting businesses’ trust and confidence in our fulfillment capabilities.
Our team’s expertise and ongoing investments in technology and process improvements allowed us to handle the high volume of orders during peak season effortlessly.
Analysing our Black Week sales revealed an already confirmed trend – beauty and health products topped the charts, with makeup brushes taking the lead as the most coveted item. These insights provide valuable data for our clients, helping them strategise their inventory and marketing efforts for future promotional events.
To foster collaboration and knowledge exchange within the e-commerce industry, our team actively participated in three major events throughout the year:
As we look towards the future we are filled with excitement and anticipation.
In January we will be adding 2 new locations to our fulfillment centres map. Strategically set in Lyon, France and Madrid, Spain, the expansion will further streamline our efficiency.
SMS Fulfillment Solutions’ clients can choose the optimal fulfillment centre locations for their business needs based on customer base. From saving on shipping costs to making customers happy, using multiple distribution centres is a proven strategy for successful e-commerce businesses.
With over 2500 sqm of new space to start in 2024 we are confident this will be another year of exceptional growth and success for SMS Fulfillment Solutions.
We are committed to continuously innovating and expanding our capabilities to meet the ever-changing needs of our clients. Join us on this journey and experience the difference a reliable and dedicated fulfillment partner can make!
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