Professional Order Fulfillment Services for Global Expansion

We meet your needs. You expand your business globally. Fulfillment made easy!

Professional order fulfillment for various markets


  • Efficient receipt and safe warehouse storage
  • Pick storage and pallet storage
  • Labelled storage
  • High-value storage for premium luxury goods
  • 24/7 security for safe inventory at all times
  • Modern Bonded and regular warehouses
  • Bonded warehouses for no customs cleared goods
SMS Fulfillment warehouse Austria new logo

Pick and pack

  • Innovative engineering for 99.9% picking accuracy
  • Real-time information from your webshop
  • Daily order processing
  • Protective packaging
  • Custom-branded packaging

Order tracking

With our software Easy Commerce, you can track & trace your orders in real-time.
  • Easy setup
  • Connect from anywhere
  • Real-time stock information
  • Customized e-mail alerts to end customers
  • Automatized updates of your web shop
  • Delivery status history

Customer and IT Support

  • Dedicated Account Manager
  • Instant assistance through every step of the fulfilment process
  • A central point of contact
  • Full IT support for a seamless onboarding process
  • Inside-out knowledge for smooth running operations
sms fullfillment belgrade office for client and it support


  • Various postal and courier operators worldwide
  • Easy expansion to new markets
  • Choose your preferences via Easy Commerce
  • Fast delivery
  • Discounted shipping rates
  • Parcel tracking and real-time stock information
shipping and delivery

Returns Management

  • The product is promptly returned to the warehouse
  • We assess the goods for further processing – repackaging or disposal 
  • The product is repacked and relabeled for a new customer
  • Control and track of the return process
packer scanning

Our picking accuracy is 99.99%

Our modern warehouses are equipped with Kardex innovative solution for intelligent order batching. Minimised picking errors, reduced walking distance by 65% and optimised storage space.

With SMS you get


Optimised shipping costs

bonded warehouse icon

Bonded and EU warehouses

Dedicated account manager

Multichannel delivery

Internal IT support

Customs clearance in the EU

Packaging personalization

Pick and pack

Innovative engineering for 99.9% picking accuracy.


Personalised packaging

Boost your brand value and drive engagement with our value-added services.



Easy e-commerce with our Easy Commerce platform.

Don’t see a platform you are using? No worries! Our IT team will seamlessly sync with any system you are operating in.

Are you ready to expand your